Privacy Policy

MarvelX Research — Privacy Policy

Effective date: 12/06/2026

1. About this policy

MarvelX Research ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, disclose and protect personal information gathered through our community research, including the Melton Community Voice Survey and any associated prize draw. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 2. Who we are

MarvelX Research

ABN: 52 689 676 686

Email: dev@marvelx.app

Address: 110 bakehouse road Kensington VIC 3031

3. What information we collect

Depending on how you interact with us, we may collect:

- Contact information — your email address, used to verify your response and, if you are the prize winner, to contact you.

- Demographic information — your suburb, age group, gender and country of birth.

- Survey responses — your views on local issues, community safety, and how you intend to vote. Some of this, such as your political opinions, is treated as sensitive information under the Privacy Act.

- Participation information — any referral code you enter, whether you choose to join the Melton Voice Panel, and technical details (such as device or IP information) that may be collected automatically by our survey platform.

4. Sensitive information and your consent

Some survey questions ask about your political opinions, which are sensitive information under the Privacy Act. We collect this information only with your consent, which you give by choosing to answer those questions and submitting the survey. You may skip any question you prefer not to answer (where it is not marked required), and you may choose not to submit the survey at all.

5. How we collect your information

We collect information directly from you when you complete our online survey. Our surveys are hosted on JotForm, a third-party online form platform. We do not knowingly collect information about you from other sources for this research.

6. Why we collect your information and how we use it

We use your information to:

- conduct community and social research into local issues and political sentiment;

- produce research reports and analysis, which present results only in aggregated, de-identified form;

- administer the prize draw, including verifying entries and contacting the winner;

- where you have opted in, invite you to take part in future surveys as a member of the Melton Voice Panel.

We do not sell your personal information. Any research findings shared with third parties, including clients, are provided in aggregated, de-identified form and do not identify individual respondents.

7. Disclosure to third parties

We may disclose personal information to:

- service providers who help us operate the survey and prize draw (for example, our survey platform, JotForm);

- any person or body where disclosure is required or authorised by law.

8. Overseas disclosure

Our survey platform and some of our service providers may store data on servers located outside Australia, including in the United States. Where information is disclosed or stored overseas, we take reasonable steps to ensure it is handled in a way consistent with the Australian Privacy Principles.

9. Direct marketing and the Melton Voice Panel

If you opt in to the Melton Voice Panel, we will use your email address to invite you to take part in future surveys. You can unsubscribe at any time by [insert method, e.g. clicking the unsubscribe link in any email or emailing us], and every invitation will include an unsubscribe option. We comply with the Spam Act 2003 (Cth).

10. Data security and retention

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. We retain prize-draw entry records for three years, as required for trade promotions conducted in Victoria. We retain survey data for [insert period], after which it is securely de-identified or deleted.

11. Access and correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at [insert contact email]. We will respond within a reasonable period and will let you know if we are unable to provide access or make a correction, and why.

12. Complaints

If you have a privacy concern or complaint, please contact us first at [insert contact email] so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):

- Website: oaic.gov.au

- Phone: 1300 363 992

13. Changes to this policy

We may update this policy from time to time. The current version will always be available at [insert URL], and the effective date at the top will show when it was last updated.

14. Contact us

For any questions about this policy or your personal information:

MarvelX Research

Email: dev@marvelx.app